NTISthis.com

Evidence Guide: MSS014007 - Implement social sustainability in work practices

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MSS014007 - Implement social sustainability in work practices

What evidence can you provide to prove your understanding of each of the following citeria?

Investigate social sustainability issues and practices

  1. Review information about current industry practice in relation to social sustainability issues that may affect the work area.
  2. Identify legislative/regulatory requirements that relate to social sustainability issues and how they apply to the work area.
  3. Identify voluntary codes and standards that relate to social sustainability issues.
  4. Collect information on systems, procedures and work practices that have social sustainability implications.
  5. Identify how the organisation’s stated values, strategies and goals relate to social sustainability.
  6. Determine the relevance of the social sustainability issues and practices to the work area or work group.
Review information about current industry practice in relation to social sustainability issues that may affect the work area.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify legislative/regulatory requirements that relate to social sustainability issues and how they apply to the work area.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify voluntary codes and standards that relate to social sustainability issues.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Collect information on systems, procedures and work practices that have social sustainability implications.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify how the organisation’s stated values, strategies and goals relate to social sustainability.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine the relevance of the social sustainability issues and practices to the work area or work group.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Engage stakeholders to identify social sustainability improvements

  1. Identify stakeholders and their interest in social sustainability in the work area or work group.
  2. Facilitate activities to review current systems, procedures and work practices, and identify areas for improvement.
  3. Determine changes that are likely to achieve desired improvements.
  4. Evaluate the feasibility, benefits and costs of making the changes.
  5. Prioritise changes for action.
  6. Report suggestions for improvements that are beyond own area of responsibility to appropriate people.
Identify stakeholders and their interest in social sustainability in the work area or work group.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate activities to review current systems, procedures and work practices, and identify areas for improvement.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine changes that are likely to achieve desired improvements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate the feasibility, benefits and costs of making the changes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prioritise changes for action.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report suggestions for improvements that are beyond own area of responsibility to appropriate people.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement/update changes

  1. Source techniques/tools to assist in implementing the priority changes.
  2. Plan for budget, personnel, other resources and approvals that will be required.
  3. Seek approval to make changes, as needed.
  4. Allocate tasks and responsibilities to team or work group members.
  5. Implement/update the approved changes.
  6. Monitor progress and implement strategies to address barriers and/or resistance to changes.
Source techniques/tools to assist in implementing the priority changes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plan for budget, personnel, other resources and approvals that will be required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seek approval to make changes, as needed.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Allocate tasks and responsibilities to team or work group members.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement/update the approved changes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor progress and implement strategies to address barriers and/or resistance to changes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse and interpret social sustainability data

  1. Use social sustainability metrics to identify current performance and track changes.
  2. Analyse and interpret data to identify the implications for social sustainability activities.
  3. Document outcomes and communicate them to stakeholders.
Use social sustainability metrics to identify current performance and track changes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse and interpret data to identify the implications for social sustainability activities.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document outcomes and communicate them to stakeholders.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Promote engagement with social sustainability

  1. Encourage equitable participation from all stakeholders.
  2. Use behaviours and work practices that support social sustainability in own work and communications.
  3. Encourage proper application of procedures that support engagement.
  4. Use change management strategies to promote change.
  5. Present accurate information targeted to stakeholder interests/needs.
  6. Identify achievements and promote them throughout the organisation.
Encourage equitable participation from all stakeholders.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use behaviours and work practices that support social sustainability in own work and communications.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Encourage proper application of procedures that support engagement.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use change management strategies to promote change.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Present accurate information targeted to stakeholder interests/needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify achievements and promote them throughout the organisation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Investigate social sustainability issues and practices

1.1

Review information about current industry practice in relation to social sustainability issues that may affect the work area.

1.2

Identify legislative/regulatory requirements that relate to social sustainability issues and how they apply to the work area.

1.3

Identify voluntary codes and standards that relate to social sustainability issues.

1.4

Collect information on systems, procedures and work practices that have social sustainability implications.

1.5

Identify how the organisation’s stated values, strategies and goals relate to social sustainability.

1.6

Determine the relevance of the social sustainability issues and practices to the work area or work group.

2

Engage stakeholders to identify social sustainability improvements

2.1

Identify stakeholders and their interest in social sustainability in the work area or work group.

2.2

Facilitate activities to review current systems, procedures and work practices, and identify areas for improvement.

2.3

Determine changes that are likely to achieve desired improvements.

2.4

Evaluate the feasibility, benefits and costs of making the changes.

2.5

Prioritise changes for action.

2.6

Report suggestions for improvements that are beyond own area of responsibility to appropriate people.

3

Implement/update changes

3.1

Source techniques/tools to assist in implementing the priority changes.

3.2

Plan for budget, personnel, other resources and approvals that will be required.

3.3

Seek approval to make changes, as needed.

3.4

Allocate tasks and responsibilities to team or work group members.

3.5

Implement/update the approved changes.

3.6

Monitor progress and implement strategies to address barriers and/or resistance to changes.

4

Analyse and interpret social sustainability data

4.1

Use social sustainability metrics to identify current performance and track changes.

4.2

Analyse and interpret data to identify the implications for social sustainability activities.

4.3

Document outcomes and communicate them to stakeholders.

5

Promote engagement with social sustainability

5.1

Encourage equitable participation from all stakeholders.

5.2

Use behaviours and work practices that support social sustainability in own work and communications.

5.3

Encourage proper application of procedures that support engagement.

5.4

Use change management strategies to promote change.

5.5

Present accurate information targeted to stakeholder interests/needs.

5.6

Identify achievements and promote them throughout the organisation.

Required Skills and Knowledge

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Investigate social sustainability issues and practices

1.1

Review information about current industry practice in relation to social sustainability issues that may affect the work area.

1.2

Identify legislative/regulatory requirements that relate to social sustainability issues and how they apply to the work area.

1.3

Identify voluntary codes and standards that relate to social sustainability issues.

1.4

Collect information on systems, procedures and work practices that have social sustainability implications.

1.5

Identify how the organisation’s stated values, strategies and goals relate to social sustainability.

1.6

Determine the relevance of the social sustainability issues and practices to the work area or work group.

2

Engage stakeholders to identify social sustainability improvements

2.1

Identify stakeholders and their interest in social sustainability in the work area or work group.

2.2

Facilitate activities to review current systems, procedures and work practices, and identify areas for improvement.

2.3

Determine changes that are likely to achieve desired improvements.

2.4

Evaluate the feasibility, benefits and costs of making the changes.

2.5

Prioritise changes for action.

2.6

Report suggestions for improvements that are beyond own area of responsibility to appropriate people.

3

Implement/update changes

3.1

Source techniques/tools to assist in implementing the priority changes.

3.2

Plan for budget, personnel, other resources and approvals that will be required.

3.3

Seek approval to make changes, as needed.

3.4

Allocate tasks and responsibilities to team or work group members.

3.5

Implement/update the approved changes.

3.6

Monitor progress and implement strategies to address barriers and/or resistance to changes.

4

Analyse and interpret social sustainability data

4.1

Use social sustainability metrics to identify current performance and track changes.

4.2

Analyse and interpret data to identify the implications for social sustainability activities.

4.3

Document outcomes and communicate them to stakeholders.

5

Promote engagement with social sustainability

5.1

Encourage equitable participation from all stakeholders.

5.2

Use behaviours and work practices that support social sustainability in own work and communications.

5.3

Encourage proper application of procedures that support engagement.

5.4

Use change management strategies to promote change.

5.5

Present accurate information targeted to stakeholder interests/needs.

5.6

Identify achievements and promote them throughout the organisation.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and include the ability, for one or more work area or work group, to:

identify the social sustainability implications of the organisation’s systems, procedures and work practices

analyse and interpret data on social sustainability

prioritise, plan and implement/update changes within own area of responsibility and within organisational approvals and procedures

utilise techniques/strategies to encourage participation from stakeholders

utilise techniques/strategies to promote change.

Must provide evidence that demonstrates knowledge relevant to their job role sufficient to fulfil their job role independently, including:

social sustainability issues that may affect the work area or work group

current industry practices to address social sustainability issues

legislative/regulatory requirements that have social sustainability implications

voluntary codes and standards that have social sustainability implications

the organisation’s processes for implementing initiatives, amending procedures, making recommendations and reporting

change management strategies

factors that contribute to lack of engagement, discrimination and poor participation in the workplace

techniques to encourage participation, communication and respect in the workplace

approaches to measuring social sustainability.

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Techniques and tools include one or more of

visual workplace concepts

measurement, display and/or recording devices

changed work practices/procedures

competence development and awareness training

group activities

external advice/services.

Equitable participation can be encouraged by using activities and strategies including one or more of

protocols for communication and providing feedback

rewarding innovation and initiative

encouraging suggestions and implementing them, as feasible

recognition and reward programs

activities that recognise different ways of communicating and/or thinking, e.g. verbal, written and visual

encouraging respect for cultural diversity, diverse interests and differing opinions

using interpreters or translated information

addressing barriers to communication.

Procedures that support engagement include one or more of

training and development

progression and promotion

hours of work and work-life balance

work conditions and leave entitlements

access to facilities and amenities

performance reviews and performance management

recognition and reward

anti bullying, discrimination and harassment.

Change management strategies include one or more of

case studies from similar businesses

finding champions within the organisation

promoting internal success stories/runs on the board

identifying the benefits of social sustainability targeted to stakeholder interests/needs.

Stakeholders include one or more of

employees

management

shareholders

customers

suppliers

regulatory bodies

other organisations

specialists who may have particular technical expertise.